Terms & conditions

These Terms & Conditions (“Terms”) are between you and The Wellness Lab, LLC (“TWL”, “we”, “our”, “us”). For the purposes of these Terms, a “client” is a TWL member.

By booking a TWL class, or by using our services, you become a TWL member (“TWL Membership”) and are expressly agreeing to our Terms.
The Wellness Lab Studio is 534 West Washington Avenue Jonesboro, AR. (“Studio”)

Booking a class

Classes (including one-to-one sessions) can be booked online or in person at our Studio.

At TWL we operate a cashless policy, unless the TWL owner (as notified to you from time to time) determines that there are extenuating circumstances that require the use of cash.

All classes whether booking a single class, or a block of classes, must be paid for in advance and are non-refundable/transferable.

If a class/classes are booked using an offer or promotional code, these are single use only. These specific types of classes will expire within one month from the date of purchase.

The following expiry periods will apply for the TWL class bundles:
- 5 classes: 2 months
- 10 classes: 4 months
- 15 classes: 6 months

The waitlist

If a TLW class is at capacity, you can DM on one of socials or text 870-761-4440 with your name, day/time of preferred classes for the week or weeks to be added to the waitlist. This will be a first come first serve list for cancellations and we will notify via text or email that your are booked once an opening becomes available.